Executive Profile

As a seasoned IT Executive with over 23 years of international experience, I specialize in transforming organizations through strategic technology leadership and digital innovation. My expertise spans manufacturing, healthcare, and managed services, where I have successfully modernized global infrastructure, advanced cybersecurity governance, and led high-performing cross-functional teams. I excel at aligning IT vision with business objectives, deploying cloud and AI-based solutions, and driving operational excellence through thoughtful digital transformation. My approach combines technical depth with business acumen to deliver measurable value and sustainable growth for forward-thinking organizations.

Core Competencies

  • Digital Transformation & Innovation
  • Enterprise IT Strategy & Governance
  • Cybersecurity Leadership (CEH, Rapid7, FortiGate)
  • KPI Dashboards & Data Analytics (Power BI)
  • Cloud & Hybrid Infrastructure (Azure, AWS, Intune)
  • Global Team & Vendor Management
  • Business Continuity & Disaster Recovery
  • IT Budgeting & Strategic Planning
  • ITIL, Service Management & SLA Delivery
  • M&A Integration & Change Leadership
  • Regulatory Compliance (PHIPA, HIPAA, ISO)

Professional Experience

Senior IT Manager - Bank Brothers Sustainable Ingredients
Jan 2025 – Present
Leading IT modernization and transformation initiatives for a sustainable food manufacturing enterprise. Spearheaded the company-wide digital and paperless transformation program, introduced ERP deployment to streamline operations, and implemented KnowBe4 and Field Effect to enhance cybersecurity awareness and protection. Designed Power BI dashboards to analyze sales performance, delivering actionable insights. Developed automation solutions with Power Automate, including an internal ticketing system and an access permissions approval workflow, improving governance and operational efficiency.
Senior IT Manager - Martinrea International
2021 – Jan 2025
Directed global IT operations for a leading automotive parts manufacturer, supporting 50+ sites worldwide. Delivered IT strategy execution, expanded Power BI adoption, and deployed enterprise Zabbix monitoring solutions. Contributed to the AI/ML Strategic Committee and drove global IT asset documentation initiatives, ensuring compliance and standardization across international operations.
Account Manager & Service Team Lead - Stronghold I.T.
2019 – 2021
Managed strategic accounts and a 15-member service team for 100+ MSP clients. Improved SLAs by 35%, oversaw 5000+ Chromebook deployment, and implemented KPI dashboard reporting for service delivery excellence.
Resident IT Manager - Southwestern Public Health
2019 – 2020
Oversaw IT operations, ensuring PHIPA compliance while modernizing infrastructure and secure remote access solutions to support public health operations.
Contract IT Consultant - TEKsystems
2018 – 2019
Delivered enterprise IT support and executed secure data migration projects for large-scale clients.
Chief IT Manager - Zeominds
2008 – 2018
Directed managed services delivery, ERP deployment, and FortiGate firewall/VPN administration, improving security posture and operational reliability for clients.
Lecturer - Academic Institutions
2003 – 2016
Taught computer science, networks, and cybersecurity across four institutions in Oman and Malaysia. Mentored student research and supervised graduation projects.

Education

  • M.Sc. Computer Science (Distributed Computing) - University Putra Malaysia
  • B.Sc. Computer Science - Yarmouk University (Minor in Finance & Banking)
  • Certified Ethical Hacker (CEH)
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • ITIL Foundation Certified
  • Data Science Track - Johns Hopkins University

Projects

Under Construction

Exciting projects coming soon...