Executive Profile

As a seasoned IT Executive with over 23 years of international experience, I specialize in transforming organizations through strategic technology leadership and digital innovation. My expertise spans manufacturing, healthcare, and managed services, where I have successfully modernized global infrastructure, advanced cybersecurity governance, and led high-performing cross-functional teams. I excel at aligning IT vision with business objectives, deploying cloud and AI-based solutions, and driving operational excellence through thoughtful digital transformation. My approach combines technical depth with business acumen to deliver measurable value and sustainable growth for forward-thinking organizations.

Core Competencies

  • Digital Transformation & Innovation
  • Enterprise IT Strategy & Governance
  • Cybersecurity Leadership (CEH, Rapid7, FortiGate)
  • KPI Dashboards & Data Analytics (Power BI)
  • Cloud & Hybrid Infrastructure (Azure, AWS, Intune)
  • Global Team & Vendor Management
  • Business Continuity & Disaster Recovery
  • IT Budgeting & Strategic Planning
  • ITIL, Service Management & SLA Delivery
  • M&A Integration & Change Leadership
  • Regulatory Compliance (PHIPA, HIPAA, ISO)

Professional Experience

Senior IT Manager - Martinrea International
2021 - Present
Led global IT operations for a leading auto parts manufacturer, supporting over 50 sites. Directed IT strategy, Power BI adoption, and deployment of Zabbix monitoring. Core contributor to AI/ML Strategic Committee and global IT asset documentation.
Account Manager & Service Team Lead - Stronghold I.T.
2019 - 2021
Managed strategic accounts and a 15-member service team for 100+ MSP clients. Improved SLAs by 35%, oversaw 5000+ Chromebook deployment, led KPI dashboard reporting.
Resident IT Manager - Southwestern Public Health
2019 - 2020
Oversaw IT operations, aligned with PHIPA compliance, and upgraded remote access and infrastructure.
Contract IT Consultant - TEKsystems
2018 - 2019
Delivered enterprise IT support and secure data migrations.
Chief IT Manager - Zeominds
2008 - 2018
Led managed services, ERP deployment, and FortiGate firewall/VPN management.
Lecturer - Academic Institutions
2003 - 2016
Taught CS, networks, security, and mentored student research across 4 institutions in Oman & Malaysia.

Education

  • M.Sc. Computer Science (Distributed Computing) - University Putra Malaysia
  • B.Sc. Computer Science - Yarmouk University (Minor in Finance & Banking)
  • Certified Ethical Hacker (CEH)
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Systems Engineer (MCSE)
  • ITIL Foundation Certified
  • Data Science Track - Johns Hopkins University

Projects

Under Construction

Exciting projects coming soon...